Privacy Policy

Information We Collect

When you interact with our drawing fundamentals platform, we gather various types of information to tailor learning experiences for you and to enhance our services.

Personal Information

We obtain data you provide directly, such as when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages you submit through our contact forms. When you enroll in our drawing courses, we also collect details about your artistic background and learning objectives.

Usage Data

We automatically collect information about how you use our site and learning platform. This includes pages you visit, time spent in different sections, drawing exercises completed, and technical details like your IP address, browser type, and device information.

Cookies and Tracking

Our site utilizes cookies and similar tracking technologies to improve your browsing experience, remember preferences, and analyze site performance. You can adjust cookie settings through your browser preferences.

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal data helps us deliver high-quality educational content and keep our drawing platform running smoothly. We are dedicated to using your information responsibly and for legitimate purposes.

Educational Services

We use your data to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective pathways for developing your drawing fundamentals.

Communication and Support

Your contact details enable us to respond to inquiries, share important course updates, and provide technical support when needed. We may also send periodic newsletters about new drawing techniques, showcased artwork, or platform improvements if you’ve subscribed to our communications.

Platform Improvement

Usage data informs us which drawing exercises are most helpful, helps identify areas where learners struggle, and guides the creation of new content addressing common learning challenges. This analysis is aggregated to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain circumstances, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or safeguard the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We collaborate with trusted third-party service providers who assist us in running our platform, processing payments, sending emails, and delivering customer support. These providers access only the information necessary for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If CanyonYonderWharf participates in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We would inform you by email and explain any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access and Correction

You can request access to the personal data we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal data, and we will comply unless we have legitimate grounds to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You may unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential communications regarding your account and course enrollment.

Cookie Management

Most web browsers let you control cookies through their settings. You can accept all cookies, block certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement robust security measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, protected server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, meet legal obligations, or resolve disputes. Account details are typically retained for three years after account deactivation, while course progress data may be kept for up to seven years for educational record purposes.

International Transfers

Although our main operations occur in Canada, some service providers may process data abroad. We ensure adequate protections through contractual safeguards and adherence to Canadian privacy law requirements for international data transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take extra steps to protect the privacy of younger users in compliance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child’s information, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information collected from their child, request deletion of this information, and restrict further collection or use of their child’s data. We provide clear mechanisms for parents to exercise these rights.

If you believe we have inadvertently collected information from a child under 18 without proper parental consent, please contact us immediately so we can address it.

Changes to This Policy

We may periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated via email or via prominent notices on our website.

Minor updates may be posted without individual notice, so we encourage you to review this policy regularly. The "Last Updated" date at the top indicates when the most recent changes took place.

Your continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may discontinue using our services or contact us to discuss your concerns.